Privacy Policy
Last Updated: May 2026
1. Introduction
This Privacy Policy explains how Ridgeview Home Inspections (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or use our services. We comply with the BC Personal Information Protection Act (PIPA).
2. Information We Collect
a) Information You Provide
We may collect the following information when you contact us, request an inspection, or submit a form on our website:
- Name
- Email address
- Phone number
- Property address
- Booking details
- Messages or inquiries you send us
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
c) Payment Information
Payments may be processed through secure third‑party providers. We do not store your full credit card numbers on our systems.
3. How We Use Your Information
We use your personal information to:
- Schedule and provide home inspection services
- Communicate with you about your appointment or inquiries
- Deliver inspection reports and related documentation
- Improve our website, services, and customer experience
- Maintain internal records and administration
We do not sell or rent your personal information.
4. Sharing Your Information
We may share your information only in the following situations:
- With third‑party service providers such as payment processors or scheduling tools, to the extent necessary to provide our services
- With legal authorities if required by law, court order, or regulatory obligation
- With your real estate professional, only with your consent
5. Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can adjust your browser settings to refuse cookies or to notify you when cookies are being used.
6. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Accessing or Updating Your Information
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond in accordance with applicable privacy laws.
8. Third‑Party Links
Our website may contain links to external websites such as Google Reviews, Facebook, or Instagram. We are not responsible for the content or privacy practices of those third‑party sites.
9. Children’s Privacy
Our services are intended for adults involved in real estate transactions. We do not knowingly collect personal information from individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
11. Contact Information
If you have questions about this Privacy Policy or our handling of personal information, please contact us:
Ridgeview Home Inspections
Maple Ridge, BC
Phone: 604‑626‑6966
Email: info@RVHI.ca